Privacy Policy | Super Luigi Bros

1. Introduction

1.1 We are committed to safeguarding the privacy of our website visitors and service users.

1.2 This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data.

1.3 We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of our website and services, we will ask you to consent to our use of cookies when you first visit our website.

1.4 In this policy, “we”, “us” and “our” refer to (SuperLuigiBros.com). For more information about us, see Section 13.

2. Credit

2.1 This document was created using a template from Docular (https://docular.net).

3. How we use your personal data

3.1 In this Section 3 we have set out:

(a) the general categories of personal data that we may process;

(b) in the case of personal data that we did not obtain directly from you, the source and specific categories of that data;

(d) the legal bases of the processing.

3.2 We may process data about your use of our website and services (“usage data”). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is consentorour legitimate interests, namely monitoring and improving our website and services.

3.3 We may process your account data (“account data”). The account data may include your name and email address. The source of the account data will be directly from the user but only with your explicit permission. The account data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.

3.4 We may process your information included in your personal profile on our website (“profile data”). The profile data may include your name, email address and interests and hobbies. The profile data may be processed for the purposes of enabling and monitoring your use of our website and services. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.

3.5 We may process your personal data that is provided in the course of the use of our services (“service data”). The service data may include the timing, frequency and pattern of service use. The source of the service data is you. The service data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.

3.6 We may process information that you post for publication on our website or through our services (“publication data”). The publication data may be processed for the purposes of enabling such publication and administering our website and services. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.

3.7 We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (“notification data”). The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

3.8 We may process information contained in or relating to any communication that you send to us (“correspondence data”). The correspondence data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and communications with users.

3.9 In addition to the specific purposes for which we may process your personal data set out in this Section 3, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

3.10 Please do not supply any other person’s personal data to us, unless we prompt you to do so.

4. Providing your personal data to others

4.2 We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

4.3 We may disclose email addresses to our suppliers or subcontractors insofar as reasonably necessary for sending you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter).

4.5 In addition to the specific disclosures of personal data set out in this Section 4, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

5. International transfers of your personal data

5.1 In this Section 5, we provide information about the circumstances in which your personal data may be transferred to countries outside the European Economic Area (EEA).

5.2 The hosting facilities for our website are situated in the UK. The European Commission has made an “adequacy decision” with respect to the data protection laws of each of these countries. Transfers to each of these countries will be protected by appropriate safeguards, namely EU-U.S. Privacy Shield Framework.

5.3 Mailing databases are situated in the UK. The European Commission has made an “adequacy decision” with respect to the data protection laws of each of these countries. Transfers to each of these countries will be protected by appropriate safeguards, namely EU-U.S. Privacy Shield and Swiss-U.S. Privacy Shield.

5.4 You acknowledge that personal data that you submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.

6. Retaining and deleting personal data

6.1 This Section 6 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.

6.2 Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

6.3 We will retain and delete your personal data as follows:

(a) Profile data containing personal data will be retained for at least two years following your last login, if you have not logged in for over two years, you will be notified of this.

(b) Cookie data will be retained for no longer than 30 days.

(c) Member account data (account details, profile and SLB Passport) will be retained until you delete your account. Accounts whose email address isn’t confirmed within 48 hours are deleted automatically.

(d) Security counters linked to IP addresses will be retained for no longer than 24 hours.

(e) Submissions waiting for review will be retained until a moderator publishes or declines them. Published work will be retained until you ask us to remove it or delete your account. For declined submissions we retain only the type, title, date and reason, until you delete your account.

(f) Game and quiz results will be retained until you delete your account. Results from visitors who aren’t logged in are deleted from our server after 3 days.

6.4 Notwithstanding the other provisions of this Section 6, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

7. Amendments

7.1 We may update this policy from time to time by publishing a new version on our website.

7.2 You should check this page occasionally to ensure you are happy with any changes to this policy.

7.3 We may notify you of changes to this policy by email or through the private messaging system on our website.

8. Your rights

8.1 In this Section 8, we have summarised the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.

8.2 Your principal rights under data protection law are:

(a) the right to access;

(b) the right to rectification;

(d) the right to restrict processing;

(e) the right to object to processing;

(f) the right to data portability;

(g) the right to complain to a supervisory authority; and

(h) the right to withdraw consent.

8.3 You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee. Provision of such information will be subject to:

(a) the first copy will be provided free of charge, but additional copies will be subjected to a GBP 10 administration fee; and

(b) the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).

8.4 You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.

8.5 In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims.

8.6 In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.

8.7 You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.

8.8 You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.

8.9 If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.

8.10 To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.

8.11 You may exercise any of your rights in relation to your personal data by contacting us using the details outlined in section 13.

9. About cookies

9.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

9.2 Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

9.3 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

10. Cookies that we use

10.1 We use cookies for the following purposes:

(a) authentication – we use cookies to identify you when you visit our website and as you navigate our website;

(b) status – we use cookies to help us to determine if you are logged into our website;

(c) security – we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally;

(d) advertising – we use cookies to help us to display advertisements (cookies used for this purpose are set by Google AdSense, and only if you accept marketing cookies in our cookie banner);

(e) analysis – we use cookies to help us to analyse the use and performance of our website and services (cookies used for this purpose are set by Google Analytics, and only if you accept statistics cookies in our cookie banner);

(f) cookie consent – we use cookies to store your preferences in relation to the use of cookies more generally.

(g) member accounts – if you log in, we use WordPress login cookies (wordpress_logged_in_…, wordpress_sec_… and wordpress_test_cookie) to keep you signed in. If someone who says they’re under 13 tries to sign up, we set a cookie named slb_age_block for 24 hours so that browser can’t immediately try again; it contains no personal data. While you choose a new password after following a reset link, a cookie named slb_rp holds the reset code for up to 15 minutes.

(h) games – our games and wordsearches use your browser’s local storage (not a cookie) to remember unfinished puzzles and the results of visitors who aren’t logged in.

11. Cookies used by our service providers

11.1 Our service providers use cookies and those cookies may be stored on your computer when you visit our website.

11.2 We use Google Analytics to analyse the use of our website. Google Analytics only runs if you accept statistics cookies in our cookie banner. It gathers information about website use by means of cookies, and the information gathered relating to our website is used to create reports about the use of our website. Google’s privacy policy is available at: https://policies.google.com/privacy.

11.3 We publish Google AdSense advertisements on our website. AdSense only loads if you accept marketing cookies in our cookie banner. Google uses cookies to serve and measure these adverts and, depending on your choices, they may be tailored to your interests. You can read how Google uses information from websites that show its adverts at How Google uses information from sites or apps that use our services, and you can view and change your ad personalisation choices in Google’s Ads Settings. You can also opt out of the AdSense partner network cookie using those settings or using the Network Advertising Initiative’s multi-cookie opt-out mechanism at: http://optout.networkadvertising.org. However, these opt-out mechanisms themselves use cookies, and if you clear the cookies from your browser your opt-out will not be maintained. To ensure that an opt-out is maintained in respect of a particular browser, you may wish to consider using the Google browser plug-ins available at: https://support.google.com/ads/answer/7395996.

11.4 Some pages include videos from YouTube (a Google service), and a few older news posts include posts from X (formerly Twitter). These are blocked until you accept them in our cookie banner; once they load, YouTube and X may set their own cookies and receive information about your visit. Their privacy policies are available at https://policies.google.com/privacy and https://x.com/en/privacy.

11.5 Our sign-up, password-reset and submission forms use Cloudflare Turnstile to check that you’re not a bot. You can read Cloudflare’s privacy policy at cloudflare.com/privacypolicy.

11.6 Our cookie banner is provided by the Complianz plugin. It stores your choices in our own cookies (cmplz_functional, cmplz_statistics, cmplz_preferences, cmplz_marketing and related cmplz_ cookies) for 365 days. No statistics or marketing cookies are set, and no YouTube or X content loads, until you agree. You can change or withdraw your consent at any time using the “Manage consent” button at the bottom of our pages.

12. Managing cookies

12.1 Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

(a) https://support.google.com/chrome/answer/95647?hl=en (Chrome);

(b) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);

(d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);

(e) https://support.apple.com/kb/PH21411 (Safari); and

(f) https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).

12.2 Blocking all cookies will have a negative impact upon the usability of many websites.

12.3 If you block cookies, you will not be able to use all the features on our website.

13. Our details

13.1 This website is owned and operated by Luke Hackett.

13.4 You can contact us:

(a) by email, using this email address luke@superluigibros.com

14. Member accounts, the SLB Passport and sharing your work

14.1 You can create a free Super Luigi Bros member account. Accounts are only for people aged 13 or over.

14.2 What we store when you join. We store your member name, your email address and your password. Your password is stored as a one-way encrypted hash, so nobody at Super Luigi Bros can read it. We also store the date you joined and the date you agreed to our house rules. We ask for your month and year of birth only to check that you’re 13 or over. We don’t store your date of birth, only a note that the check was passed.

14.3 Email confirmation. After you sign up, we email you a link to confirm your address. The link works for 48 hours. If an account isn’t confirmed within 48 hours, it’s deleted automatically. We use your email address only for account emails: the confirmation link, password-reset links and, if you ask, a new confirmation link. We never show your email address on the site and we don’t send newsletters or marketing to it.

14.4 Your profile (optional). You can add the following to your profile:

an avatar, chosen from Super Luigi Bros’ own character pictures (you can’t upload a photo as an avatar);
a short bio;
your favourite Mario game;
up to three links to your pages on other websites.

Please don’t include personal details such as your age, school or where you live.

14.5 The SLB Passport. As you use the site we record:

your XP total;
the stamps you’ve earned, with the date of each;
a list of your last 100 XP events: what earned the XP and when.

We also keep short codes that record which actions have already paid XP, so the same action never pays twice. Your rank is worked out from your XP total.

14.6 Who can see your profile. Your profile and passport start out private: only you and site administrators can see them. Your profile becomes public at superluigibros.com/members/your-name/ and in our member list in either of two ways:

you tick “Show my profile and passport publicly” on My account; or
a moderator publishes the first piece of work you’ve shared (see 14.11), because published work is credited to your member name and links to your profile.

A public profile shows:

your member name, avatar, bio, favourite game and links;
the month you joined;
your rank, XP and stamps, and your recent passport activity;
your published fan art, fan fiction, reviews and Mario Memories.

If you haven’t had anything published, you can untick the box at any time to make your profile private again. Once you have published work, your profile stays public while that work is on the site; ask us to take the work down (see section 13) or delete your account if you want it removed.

14.7 Security checks. Our sign-up, password-reset and submission forms use Cloudflare Turnstile, a security check that looks at information about your browser and connection (including your IP address) to keep out spam and automated sign-ups. Cloudflare’s privacy policy is at cloudflare.com/privacypolicy.

To limit abuse, we also keep short-lived counters linked to your IP address and, for log-ins, to your account. These limit repeated sign-ups (counted for 24 hours), failed log-ins (15 minutes), password-reset requests (one hour) and attempts to send a submission (10 an hour). The counters expire automatically. The legal basis is our legitimate interest in keeping the site and your account secure.

14.8 Original members of the old SLB forums. So that people from the original Super Luigi Bros forums can keep their old usernames, we keep a list of those usernames. Each entry holds the year the member joined and a salted SHA-256 hash of their email address, never the email address itself. When someone joins with an email address that matches an entry:

they can use that username;
they receive the “Original member since [year]” stamp;
nobody else can take that username.

The legal basis is our legitimate interest in recognising our long-standing community. If you were an old forum member and want your entry removed, email us (see section 13).

14.9 Deleting your account. You can delete your account at any time on My account by typing DELETE and your password. This immediately deletes:

your account details;
your profile;
your SLB Passport (XP, stamps and activity);
your game and quiz results, including your weekly leaderboard entries;
any pictures still waiting for a moderator.

Anything you’ve had published on the site, and your submission records, are taken down. It stays in our bin for 30 days and is then removed for good. Copies may remain in our server backups until those backups are replaced. If your account was linked to an old forum username, that name is reserved for your email hash again.

14.10 Changing your details. You can change your profile, member name (once a week) and password on My account. To get a copy of your account data, or for any other request about it, email us (see section 13).

14.11 Sharing your work. Members can send us four kinds of work: fan art (a picture), fan fiction (a story or a chapter of one), reader reviews of Mario games, and Mario Memories (a short memory with an optional photo). With each submission we store:

what you sent: the text, the picture and any title, description, chapter title, game, score, good and not-so-good points, verdict or memory prompt;
whether you said it was made with AI tools;
which account sent it, when, and its moderation status.

We don’t store your IP address with a submission. You can see everything you’ve sent, and its status, on My account.

14.12 Pictures. When you upload a picture we immediately re-save it as a new image file. This removes hidden information stored inside photos, such as the camera details, the date and time it was taken and any GPS location, and resizes very large pictures to at most 3,000 pixels. Until a moderator approves it, the picture is kept in a private folder that can’t be opened from the web; only moderators can see it. Please don’t send photos of people, including yourself.

14.13 Moderation. A moderator checks every submission before it appears on the site. Moderators can make small edits before publishing, such as fixing a typo, removing personal details or choosing the right game for a review. When you send something, the site owner gets an email with your member name and its title (not your email address). We email you when your work is published, or to tell you why we couldn’t publish it.

14.14 Published work. Published work is public: it appears on its own page with your member name, on your profile and on the fan art, fan fiction, reviews and Mario Memories pages, and search engines can show it. Reader reviews also include your member name as the review’s author in the structured data we give search engines. Published pictures are stored in our media library like the rest of the site’s pictures. We keep published work until you ask us to take it down (see section 13) or delete your account. The legal basis is our agreement with you to publish what you send us, which you confirm when you tick the “This is my own work” box.

14.15 Work we can’t publish. If we decline a submission, we delete its picture and its text straight away and keep only a short record (its type, title, date and the reason we gave you) so you can see it on My account. That record is deleted when you delete your account.

14.16 Games and quizzes. When you play the Daily Mario Challenge, Guess the Game, our quizzes and wordsearches, we record your results so we can check your answers, award XP and show your progress:

while you play, your answers for that attempt (kept for up to 6 hours);
if you’re logged in: your scores and best scores, your Daily Challenge history and streak, your Guess the Game results and the wordsearches you’ve finished or started;
if you’re not logged in: your results are kept in your own browser (local storage), and on our server for up to 3 days with a random code rather than your name, so they can be added to your account if you join or log in. After that they’re deleted.

The weekly leaderboard shows the member name and score of members whose profile is public (see 14.6); private profiles and site administrators are never listed. We also keep anonymous totals of how many people answered each question correctly, which aren’t linked to anyone.